Rivershore Ram Chrysler Dodge Jeep is the only family owned and operated Ram, Chrysler, Dodge, Jeep retailer in Kamloops, BC. As such we pride ourselves in being community oriented and the authority on great customer service in Kamloops, BC. Our staff and customers here at Rivershore Ram are more than just an employee or another customer but a member of our extended family and we go out of our way to make sure they are treated as such. This is shown through out our business practices and can be seen in the following message from our General Manager;
"Rivershore Ram has a "mission goal" to be the most respected automotive dealer in our business community. Breaking the usual automotive processes, we have changed the way our business is perceived. We have implemented a non commission sales team. Their primary goal is to focus on the wants and needs of today's informed consumers. You can hear the previous statement from just about any dealership, but when you add in a sales commission environment, the environment is now dynamically opposed. We practice what we preach. On top of that we are the first automotive dealership to become "Women Certified", once again taking the lead and recognizing and respecting more than 50% of today buyers. Once again, the industry is still slow in recognizing these consumers and even today stories of feminine prejudices surface, tainting our industry.
We are very community focused with the owners living in Kamloops. We give back to the community that supports us. The current status of "Big Dealer Groups" reflects no ownership from the local management. This situation leads directly to a take from the community and never a return. The primary goal of these groups is profit returned to the share holders in other communities, some never even visit the communities in which they do business.